FAQ

allgreen faq

  • Will this lip balm get me high?

    Although All Green lip balm offers many healing benefits, this is not one of them. All Green lip balm does not contain THC (the psychoactive substance found in cannabis). Our lip balms are made primarily with organic Hemp Seed Oil which is cold-pressed from the seed of the plant.

  • Will I test positive for marijuana if I use All Green lip balm?

    No, you do not need to have any concerns about this affecting your drug test. Our products do not contain THC (tetrahydrocannabinol), which is what is screened for during these types of tests.

  • Why aren’t you products 100% Organic?

    Some ingredients, such as Vitamin E and Candelilla Wax aren’t available in a certified organic form yet.  As they become available, we will include them in our formulas.

  • Are your products hypoallergenic?

    There is no defined methodology to test for allergic reactions in beauty or personal care products, nor does the FDA regulate use of the term “hypoallergenic.” Consequently, we do not position our products as hypoallergenic. A list of ingredients for each product is available on individual product information pages on this site.

  • Are your products non-comedogenic?

    This term refers to ingredients in products that clog the pores and can cause blackheads, pimples or cosmetic-related acne. We use candelilla wax and plant oils instead of potentially comedogenic, non-natural ingredients like mineral oil, petrolatum and paraffin that are commonly found in other lip balms.

  • I am concerned that I may have had a reaction to one of your products. What do I do?

    If you are concerned that you may have a reaction or did have a reaction to one of our products, please discontinue use and contact your health care provider for further recommendations. In the case of life-threatening emergencies, please dial 911, call your health care provider and/or Poison Control at 1-800-222-1222.

  • How long will my All Green lip balms stay fresh and what is the best way to store them?

    All Green lip balms are made with natural ingredients. We recommend that our products are used within 6 to 12 months of purchase since they are natural products. We recommend you store your lip balms in a cool, dark place away from direct sunlight and heat.

    Our products can last longer, if unopened and stored well. This includes keeping them out of extreme temperatures and direct sunlight. In general, any difference in texture or consistency of one of our products is often associated with it being a natural product. If you are unsure if your product is still of good quality, please contact us and provide further information on the product consistency, smell and texture.

  • What is the shelf life of an unopened tube of All Green lip balm? 

    All Green lip balm is made with certified organic cold-pressed Hemp Seed Oil. It is highly susceptible to oxidation. We add natural antioxidants to prolong shelf life. It is best to minimize as much light, heat, and oxygen as possible. All Green will guarantee our lip balms for a period of 1 year after the time of purchase when stored as recommended.

  • How can I make sure my All Green stays fresh? 

    Keep it covered when not in use. Keep your product out of direct sun and extreme temperatures. Refrigeration is not necessary, but it will certainly prolong the life of our product.

  • I’m pregnant, are your products safe for me?

    Pregnant or nursing moms should always check with their doctors. All Green uses only the highest quality natural and organic ingredients. The essential oils used are in low percentages, therefore moderate use should be safe for all. As with all new products, it is best to do a Skin Patch Test* to test for possible allergic reactions.

  • Can I use your products on my children? 

    Sure. We have received feedback from Parents that our lip balms are safe and effective when used on children. As with all new products it is best to do a Skin Patch Test* prior to full usage to test for any skin allergies and if you have any questions please check with your doctor.

  • Do you do animal testing?

    Never. All Green conducts absolutely no product testing on animals, as all the ingredients are safe and “food grade” when used in the proper amounts (essential oils are always properly diluted). We test all prototype products on families, friends, volunteers and ourselves. If the new product does not pass our tough standards it does not make it to the marketplace.

  • My pet ate my All Green lip balm! What should I do?

    All Green lip balms are made from natural ingredients. However, we have never tested our products on animals, and our products are not meant for consumption. If you have a pet that has ingested our product, please contact your veterinarian.

  • Do All Green lip balms contain any animal ingredients?

    No, our products do not contain any animal ingredients.  We are proud to say we have switched to candelilla wax in place of beeswax to be 100% CRUELTY-FREE and VEGAN!

  • I am allergic to bees. Can I still use your products?

    All Green no longer uses bee by-products such as beeswax so the risk of allergic reaction to bee by-products has been eliminated. We recommend that you contact your health care provider when changing your skin care regimen to find out which products are best for you. As always you should do a Skin Patch Test* when in doubt.

  • Do All Green’s formulas contain any chemical or artificial ingredients?

    The only ingredient that All Green lip balms contain that may be considered artificial is food grade flavoring, which is only in some of our limited edition flavored balms. The ratio that this is added to our lip balms is so minute at 2-3% that our products are still considered a natural product in industry standards. This is the only exception that we make to our extremely stringent ingredient standards. Our O.G. Kush, Original, and Cali Orange balms do not contain any food grade flavoring and are 100% natural.

  • Do your products contain sunscreen?

    The only SPF our products contain is the natural SPF contained within our plant oils. Hemp Seed Oil is said to offer an SPF of about 4-6 and Coconut Oil can have an SPF of about 2-4. All Green lip balms are formulated to help provide protection from the elements and soothe dry, chapped skin from too much exposure from them. Check out how our balm compares to other popular brands on our All Green VS Other Brands chart  

  • Where do the ingredients for your products come from and how are they are they processed?

    All Green’s ingredients come directly from the earth and are minimally processed by only natural processing aids. We use methods such as cold-pressing of oils and minimal heat during blending to ensure that we leave as much of the healing properties of our ingredients as possible. All Green uses Organic Hemp Seed Oil that has been cold-pressed from unsterilized seeds. We also use Natural Cocoa Butter and Coconut Oil that is Unrefined. You could learn more about the benefits of our ingredients by going to our “All About” pages where you will find detailed information about each.  Here are links to our ingredients: Organic Unrefined Hemp Seed Oil, Organic Unrefined Cocoa Butter, Candelilla Wax, Organic Unrefined Coconut Oil, Organic Calendula Oil, Organic Peppermint Essential Oil.

  • Do your products contain artificial colors?

    No, All Green lip balms do not contain artificial colors.

  • What happens if one of my All Green lip balms freezes or melts? Can I still use it? 

    Absolutely. You may find that the consistency will change a little. The natural Coconut Oil and Cocoa Butter in our products contain fatty acids, which have different temperatures in which they solidy. This can cause a grainy texture in your lip balm if it’s been exposed to temperature changes. You may even notice little white specs in the appearance. This is completely normal and you can continue using your lip balm with no worries. When applied to your lips the little grains (which are actually solidified fatty acids) will melt on contact and your lip balm will work just as well as it did previously. Sometimes the product becomes much softer and creamier if it freezes and then thaws, but it is still absolutely fine to use as well.

  • What’s your privacy policy?

    Your privacy matters to us. With AllgreenRx.com you don’t have to worry about ordering online or about the information you give to us.

    We do not share information about you with other companies. Through the order forms on our site, we need information necessary for billing and shipping. We may need to contact you regarding your order which is why we need some contact information. We may also send information about our company to you (new products, upcoming specials and offers, etc). If you do not want to receive information about our products or specials please email us at: info@allgreenRx.com

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  • Where did all the other All Green flavors go?

    You can read about what happened to our other flavors on our post..Where did all the other All Green flavors go?

  • *Skin Patch Test:

    Some people are sensitive to essential oils or other natural ingredients. When in doubt, test. Apply a small amount of the product you are testing to the inside of your elbow or any other sensitive area. Best to cover it with a band-aid. Leave it overnight. In the morning check for signs of irritation or other skin sensitivity.

If you have any questions that have not been answered here please feel free to email us at: info@allgreenRx.com